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Sue Lam Ph.D

Vice President of People Insights, Strategy and Culture, The Coca-Cola Company

Sue reports to the CHRO and is responsible for leading the center of excellence and shaping the future of TCCC’s workforce by developing and executing the company’s long-term people, analytics and engagement strategy. She is responsible for developing and leading global culture and change management efforts on the company’s journey to emerge stronger after significant organizational change. Prior to joining the company, Sue was the global head of HR diagnostics for Shell, based in Houston, Texas. In her role, she managed a global center of excellence in HR strategy, learning and organizational effectiveness. Sue was responsible for the overall development and execution of the company’s assessment and analytics strategy to accelerate the change in people and their business with the goal of creating more and cleaner energy solutions. Throughout her career, Sue has held additional roles with various organizations, including APQC, where she led HR and human capital management projects with a focus on best practices, benchmarking, organizational surveys, strategy formulation and development, and thought leadership. Sue has also held leadership roles with other organizations, including Psychology Beyond Borders and University of California at Irvine. Sue received dual Bachelor of Arts degrees in Psychology and History from UCLA. She also received her Master’s in Social Ecology and a Ph.D. in Social and Personality Psychology from UCI. Sue holds SHRM-CP, PHR and various assessment certifications. 

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