Susan Jackson is a Talent Strategy and Operations Leader at The Estée Lauder Companies, where she drives enterprise-wide talent transformation initiatives and oversees the implementation of innovative HR technology systems. She brings over fifteen years of experience and excels at aligning strategy, technology, and people to create meaningful, lasting change.
She has been a featured speaker discussing talent technology, innovation, and insights, as well as the critical role of HR in mergers and acquisitions, sharing her perspective on integrating systems, enabling workforce transitions, and fostering organizational agility.
Susan is passionate about delivering forward-thinking, scalable solutions that enable business growth and enhance the employee experience. She is disruptive and very curious about AI and how it will impact the future of work. Her leadership style combines strategic vision with a hands-on approach to execution, making her a trusted partner in any transformation journey.
