A pioneering social scientist who uses data and strategy to drive transformation in the public and private sectors, Dr. Kaleen Love is chief people & culture officer at PMI U.S.
Kaleen joined PMI in 2021 to lead organizational strategy for PMI’s 80,000 employees globally, reporting to PMI’s chief human resources officer. She assumed her current responsibilities leading the PMI U.S. People & Culture team in 2023, aligned to the organization’s overarching mission of a smoke-free future.
Prior to her tenure at PMI, Kaleen held various roles in the public and private sectors. For the first decade of her career, she worked primarily with NGOs and government institutions, focusing on gender equality, women’s empowerment and reproductive health.
Kaleen transitioned to the private sector in 2008 as a consultant with McKinsey & Company, focusing on financial services clients. She later joined Capital One, where, as chief of staff to the president of the company’s retail and direct bank, she led the communication team and founded the bank’s first centralized customer insights, research and analytics function.
Kaleen holds a master’s degree and a PhD in international development from the University of Oxford.
