With over a decade of hands-on leadership across hospitality, corporate training, and operations, Stephanie Ketron is a driving force behind talent development and organizational alignment at Westgate Resorts. In her current role as Vice President of Learning & Development, she leads the design and execution of enterprise-wide learning strategies, aligning L&D with People & Culture to deliver scalable impact across a multi-resort hospitality and timeshare portfolio.
With a background spanning Disney, Applebee’s, Aeropostale, and the U.S. Army Reserve, Stephanie brings a rare blend of operational expertise, instructional design mastery, and people-centered leadership. She is the architect behind Westgate’s 12-Competency Framework and a champion for leveraging technology and AI to modernize the team member experience.
Dynamic, direct, and refreshingly practical, Stephanie delivers insights rooted in real-world execution.
