Shannon Caswell, ICF-PCC, is a certified executive coach and talent management leader at Prudential Financial, a Fortune 500 global financial services company. She helps organizations build leaders who are truly ready for what’s next. Her work centers on leadership readiness and courage - helping organizations see their talent clearly, have the conversations that matter, and make bolder decisions on where and how to invest in their leaders.
Shannon has spent more than two decades working with senior leaders at the intersection of business strategy, culture, and leadership. Her cross-functional background in communications, customer experience, marketing, distribution, and talent management gives her a clear line of sight into how C-suite decisions translate into real impact for leaders and their teams.
Shannon partners with senior executives to shape succession strategies and leadership benches, while also coaching high-potential leaders who are stretching into larger and more complex roles. She is known for pairing strategic, systems-level thinking with deeply human conversations in a style that is direct, honest, and empathetic.
Shannon resides in Woodbury, MN with her husband and two teenage boys.