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March 18th '26 / 11:30 AM to 12:20 PM PDT

From Tool to Toolmate: Redefining Connection in the Age of AI

Executive Boardroom
Caucus (SAP's Boardroom)
Speaker
Senior Research Scientist, Future of Work Research Lab
SAP SuccessFactors

As AI becomes more autonomous, employees are engaging with it not only for efficiency but also for emotional support. This shift raises important questions for HR leaders:

  • What defines a “healthy” working relationship between employees and AI?
  • How can HR design work that strengthens human connection while maximizing AI-human collaboration?

This session presents original research and offers an actionable framework to guide decision-making. In this boardroom, HR leaders will explore:

  • The current state of employee- AI relationships and what this signals about connection at work
  • How autonomous AI will reshape dynamics among employees, managers, and teams
  • The risks of employee over-reliance on AI for emotional support
  • How HR can thoughtfully redesign work to enable effective AI-human collaboration
  • Practical steps to ensure AI enhances, not replaces, human connection
Speaker
Senior Research Scientist, Future of Work Research Lab
SAP SuccessFactors