Radical Workforce Transformation at the UK’s Telco Challenger

Virgin Media O2 is a British connectivity and mass media company providing mobile, broadband, and TV services to 48.5 million customers across the UK. The 50:50 joint venture launched in 2021 between Liberty Global and Telefónica SA, represents the UK’s largest ever telecoms merger. The company employs around 18,000 people, and we are on a journey to create an employee experience that helps them attract, retain, and grow more talent.

As the reader can imagine, shaping, reskilling, upskilling, and bringing market-leading capabilities to the workforce is one of the key milestones for the People and Transformation field. Developing this scenario using the latest technologies available and bringing it to serve the company, it’s a must. Join us in our journey and let us share with you the lessons learned so far…