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Expo Stage 2
Recorded on May 9th '24 / 11:20 AM to 11:35 AM PDT

The Digital Equation for Transformation Success

Product Spotlight
Speaker
Senior Partner and Global HR Transformation Leader
Mercer

“Being Digital” is how you deliver empathy and outcomes at scale. It’s also the key to sustained, successful transformation. In this 15-minute spotlight session, understand the Digital Equation for Transformation success, including:

Design mindset:

  • Use and application of personas
  • Journeys over processes
  • Technology as the experience enabler, not the experience itself
  • Aligned digital vision as your guiding North Star
  • Change as the strategy, not the enemy
  • The right measures of success
Speaker
Senior Partner and Global HR Transformation Leader
Mercer

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