Expo Stage 2
Recorded on May 9th '24 / 11:20 AM to 11:35 AM PDT
Speaker
“Being Digital” is how you deliver empathy and outcomes at scale. It’s also the key to sustained, successful transformation. In this 15-minute spotlight session, understand the Digital Equation for Transformation success, including:
Design mindset:
- Use and application of personas
- Journeys over processes
- Technology as the experience enabler, not the experience itself
- Aligned digital vision as your guiding North Star
- Change as the strategy, not the enemy
- The right measures of success
Speaker