Companies are investing billions to improve the customer experience (CX). For good reason: superior CX delivers improved customer loyalty, market share and revenues. Employee experience (EX) also provides competitive advantage; it is a priority for many businesses exploring change and transformation. Leading companies have discovered a secret weapon—they are using their CX playbooks to achieve EX excellence. Managed properly, they can create long-lasting value for your organization.
Join the session to find out:
- Where the value is
- How it can fuel business growth
- How to measure the impact of aligning EX with CX