WalkMe’s playbook for leaders, ‘Driving Business Value Through User Experiences’, includes insights from leading analyst groups including Gartner Research, Forrester Consulting, Constellation Research, and UNLEASH!
Learn how to use data and analytics in order to deliver exponential value to your company from the bottom up.
HR is a highly strategic departmental role and its value is only increasing with continued digital transformation. The most successful way to have such an impact is by crafting experiences that engage and enable employees each and every day.
Understanding the employee experience is no longer limited to the feedback provided in annual or semi-annual surveys. HR leaders now have the ability to measure and analyze digital employee engagement across the entire employee lifecycle, from onboarding to offboarding.
In a recent UNLEASH report that surveyed 700 HR executives and project managers, it was found that only 16% of respondents considered their HR projects a success. Two of the biggest takeaways from the report included the importance of the employee experience, and the necessity to build on solid data. With the right data, HR professionals can attribute the influence their projects are having on individual employees and, subsequently, the business as a whole.
Each cross-departmental application the company adds to its digital repertoire can complicate employee workflows if not handled properly, so it is crucial that HR and IT collaborate in order to streamline the implementation process. Obtaining key insights about employees’ engagement with their software means HR teams can achieve complete awareness of how employees are adopting their software.
Through this playbook, WalkMe is offering HR leaders the knowledge they have accumulated from backing their customers on their journeys to reinvent the employee experience.