Speaker
Moderator
As organisations adapt to rapid technological, social and structural change, the role of the middle manager has become both more critical and more complex. This session offers a candid look at how forward-thinking HR leaders are reimagining manager support and development, from emotional intelligence and coaching culture to AI fluency and inclusive leadership. We’ll explore a practical case study of how one global HR team built a resilient, community-based approach to empowering managers with the tools, space and support they need to thrive. Learn how creating safe spaces for peer learning, embedding coaching capability and introducing AI into the flow of manager development can transform performance, wellbeing and retention, not just for managers, but across the organisation.
Key takeaways:
- What managers really need in today’s high-pressure environment
- How to rebuild trust, connection and confidence in the manager role
- Ways to embed AI into everyday manager development without losing the human touch
- Strategies to reduce manager isolation and improve collaboration
- The case for investing in prevention, empathy and inclusive practices at the middle level
Speaker
Moderator