Signal or Noise: What Makes Recognition Meaningful in the Age of AI?

Businesses crave efficiency, but if pursued without considering people, it can prevent employees – and organisations – from realising their potential. In workplaces dominated by tracked hours, efficiency gains, and productivity software, employee recognition is a powerful catalyst and one of the last purely human experiences. Employers that elevate recognition from transactional to transformational will see measurable payoffs, including stronger cultures with employees who are deeply engaged and eager to stay, and where eureka moments fuel innovation. In this session, O.C. Tanner’s Stuart Cheesman (Global Strategist) and Brian Flynn (Product Technology Specialist) will explore:

• How the future of recognition will be a balanced blend of both technology and in-person experiences.
• How to ensure integrated recognition remains meaningful and personalised.
• Best practice for empowering leaders to model the appropriate balance of technology in recognition experiences.