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Stage 5 - Talent
Recorded on October 22nd '25 / 11:30 AM to 11:55 AM CEST

Rebooting Lloyds Banking Group – Teaching an Old Horse New Tricks

Case Study
Stage 5 - Talent | SO5 View on map →

Discover how Lloyds Banking Group is rebooting at scale: 90,000 colleagues, over 1,600+ AI models in production, 1,000 buildings, 28 million customers

Join Sharon Doherty, Chief People and Places Officer, for a candid look at Lloyds’ transformation journey—what’s working, what’s been learnt, and the many hats a CPPO wears on this rollercoaster ride.

Speaker
Sharon Doherty
Chief People & Places Officer
Lloyds Banking Group
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How do you reboot a 300-year-old institution into the UK’s biggest fintech? Sharon Doherty shares how Lloyds Banking Group is rapidly reshaping its organisational capacity, capabilities, and culture.

  • Teaching an old horse new tricks to better serve 28 million customers
  • Fast-paced change across systems and behaviours, with early symbols and amplified storytelling
  • Thoughtful, scaled adoption of AI
  • A turnaround in talent strategy—faster forward, with some tough love
  • The evolving role of People and Places in continuous, scaled transformation
See the 2025 Agenda
See the 2025 Agenda
Speaker
Sharon Doherty
Chief People & Places Officer
Lloyds Banking Group
Read more