From Demand to Design: What Clients Want from AI and HR Tech Now … and Next

HR tech and AI providers are being asked tougher questions: not just what does your tool do, but how does it solve my workforce challenges and future-proof my organisation? In this session, hear from leading tech designers and consultants about what their clients are prioritising in 2025 and how those demands are reshaping platforms, services, and product roadmaps.

• What clients are asking for now: current demand trends in AI-driven recruitment, skills mapping, workforce planning, and employee experience tools
• Where AI and HR tech needs are converging: And where they’re staying distinct
• How solution providers are redesigning tools to focus on outcomes like agility, inclusion and measurable productivity gains
• What’s next: the trends solution partners are tracking eg from explainable AI to personalised automation, neurodivergent-friendly tools and adaptive learning ecosystems
• How providers are working with clients to co-create tools that fit culture and context not just plug-and-play promises
• Lessons from the frontlines: how successful partnerships are tackling legacy integration, data readiness, and change management