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Recorded on October 21st '25 / 9:00 AM to 9:30 AM CEST

From Blame to Learning: Building a Culture of Accountability in Times of Crisis

Case Study
Stage 5 - Talent | SO5 View on map →
Speaker
Visiting Professor
New York University
Crises and failures are rarely “unforeseen.” More often, early warning signs were missed, accountability was diffused, or psychological safety was lacking. The fire at Notre Dame revealed how small oversights and cultural blind spots can cascade into catastrophe. For HR leaders, this case offers a powerful lens: instead of a culture of blame, how do we create environments where employees feel safe raising concerns, leaders act on early signals, and talent systems reinforce collective responsibility? In this session, we will explore how accountability without blame can transform workforce culture, talent management, and organisational resilience.

Takeaways for HR Leaders & Talent Managers:

  • Learn how to build cultures where employees feel safe surfacing risks and mistakes
  • Understand why blame-based reactions suppress vital feedback and innovation
  • Translate lessons from crisis response into proactive talent strategies
  • Apply systemic thinking to uncover root causes instead of focusing narrowly on individuals
  • Equip managers with tools to turn near-misses and failures into opportunities for organisational learning
Speaker
Visiting Professor
New York University