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Recorded on October 21st '25 / 11:30 AM to 11:55 AM CEST

Fluent Futures: How Carrefour Is Using Language to Unlock a New Era of Global Collaboration

Case Study
Stage 4 - Worktech | SO4 View on map →
Speaker
Global L&D Lead
Carrefour

Carrefour has launched a bold, pan-European language learning initiative that goes far beyond vocabulary. The retailer is building a more connected, agile and culturally aware workforce: breaking down internal borders to fuel innovation and unity across its multinational footprint. Hear how this first-ever group-wide language platform spanning six countries for over 165,000 employees offered free access to 14 languages via Busuu enjoying more than 2,000 sign-ups in the first 48 hours!

  • Recognising the goal and mission: The need to overcome language barriers as a strategic obstacle to collaboration and cultural cohesion
  • Repositioning language learning as a driver of inclusion, agility and global mindset
  • Working with a new technology partner, Busuu, to roll out a scalable, mobile-first platform across Europe
  • How did the project achieve such rapid adoption with over 2,000 users in 48 hours
  • Intuitive design: How it blended tech with human-led learning to build lasting behavioural and cultural change
  • Creating a robust foundation for future L&D innovation and seamless cross-border teamwork