Recorded on October 21st '25 / 2:30 PM to 2:55 PM CEST
Speaker
In a bold shift away from outdated surveys, Erste Group is assisting in developing a next-gen engagement platform with Microsoft to reach over 44,000 colleagues across seven countries. Their initiative uses frequent pulse checks and a setting up a network of “Magic Advisors” to humanize and act on feedback, build community to enable continuous improvement.
Key Takeaways:
- A company that listens: Setting up AI data fields and feedback parameters and building a survey for a more measurable and deeper insights
- What surprises and transformative insights did the survey reveal and how Erste has put changes into action including personalized development opportunities
- How Magic Advisors turn feedback into action, guiding teams and building engagement
- What differences did AI make to engagement and deployment post survey?
- Recommendations, tips and what’s next?
Speaker