This page sets out the terms and conditions from UNLEASH Group Ltd when you purchase a ticket or register for any Event. By registering, you are agreeing to comply with and be bound by these terms and conditions, and as such should read this document carefully.
These terms may be amended without notice to you. Your continued use of the Site, the Events and other UNLEASH Group Ltd products will mean that you accept these changes. We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically.
UNLEASH Group Ltd reserves the right to cancel, change the date to any date within 12 months of the then current Start Date, the format or relocate the Event at any time prior to the Event Date. You agree to obtain, at your own expense, appropriate and sufficient insurance against any risk of loss associated with the Event being cancelled, postponed, rescheduled, or relocated.
1. Force Majeure
In this clause, Force Majeure means circumstances which are beyond the reasonable control of UNLEASH Group Ltd and which are reasonably likely to affect UNLEASH Group Ltd.’s successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for a party to perform its obligations as originally contracted under these Terms & Conditions, including, but not limited to: failure of a utility service or transport or telecommunications network, lockout, strike or other industrial action (whether or not involving UNLEASH Group Ltd.’s own workforce), civil unrest, fire, flood, storms, earthquakes, chemical or biological contamination, any restriction or measures imposed in connection with a pandemic, epidemic, public health emergency (including but not limited to the Covid-19 pandemic), act of God, riot, malicious damage, compliance with any law or governmental order, rule, recommendation, regulation or direction (including travel-related guidance and restrictions), accident, breakdown of plant or machinery, or default of suppliers or sub- contractors, sonic boom, acts of terrorism, acts of war, governmental action or advice.
The Site, and Event do not constitute a solicitation to buy or sell any investment.
No information contained in the Site or provided at the Events should be deemed to constitute the provision of financial, investment or other professional advice in any way.
5. Content of the Website and Events
By proceeding you agree to the exclusion by us, of any liability, including without limitation that arising from any loss of profit or any other direct or consequential damage, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.
The contents of the Site and the Event(s) are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty, or representation (express or implied) is given as to its accuracy or completeness and, the UNLEASH Group Ltd and its members, officers and employees do not accept any liability or responsibility in respect of the information, or any views expressed herein.
If you have accessed the Site using a link from another site, UNLEASH Group Ltd does not accept any liability or responsibility for the accuracy of information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked.
By registering your name and email address on the Site, you are agreeing to receive email communication from UNLEASH Group Ltd and other UNLEASH Group Entities to keep you informed of related products and services.
If your registration application is accepted, you are agreeing that your information will be passed to our Mobile App provider, Swapcard, where a profile will be created for you that enables your app access onsite.
Attendees must use their own badge while onsite at the event. Badges are non-transferable and may not be shared onsite. Any person found to be in violation of this policy will have their badge confiscated by event personnel and will be asked to leave the conference. No one under the age of 18 is permitted at any conference activity, keynote, or session unless as an approved Student type.
UNLEASH enables exhibitors to scan participants badges. By allowing the exhibitor or session sponsor to scan your badge, they will have access to your contact information, as provided during the registration process, which they will use to follow up post event.
Your badge will also be scanned upon entry and exit to the event, this is used for analytics and health and safety purposes only.
You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.
9. Ownership and Copyright
The copyright in the Site, the Event(s), and the publication (unless otherwise indicated), its contents, including all information, graphics, code, text, and design are owned by UNLEASH Group Ltdand should not be reproduced or distributed without permission.
10. Use of Attendee Photos/Likeness
By registering, attendees grant UNLEASH and its agents the right to take photographs or videos of them during UNLEASH event activities.
Attendees grant UNLEASH the worldwide right to use, copy, distribute, exhibit, broadcast, transmit, perform, publish, and display the photos/videos of attendees, with or without names and biographic material, in any media including in print and electronic. UNLEASH may use the photos/videos for any lawful purpose including, but not limited to, publicity, marketing, and advertising – and is under no obligation to compensate attendees.
11. Admissions Policy
Our Events are open to professionals only. Solicitation of business or distribution of materials by non-exhibitors is strictly prohibited. Violators will be immediately removed from the show.
Any person found to be registering to attend our events using false information or credentials or deliberately withholding information will have their application automatically denied and may be liable to prosecution. Without prejudice, the organizers reserve the right to exclude any person(s).
Our policy objective is to ensure a healthy ratio of Enterprise to Vendor delegates at all our events. This ensures that representatives of Enterprise organizations are not overwhelmed by Vendor organizations. It assists in the protection of investments made by the Sponsors, Exhibitors, and Partners at UNLEASH events. To achieve this, we enforce a strict policy of approvals with quota limits. It should be noted that we reserve the right to refuse ticket(s) to representatives of vendor companies (software/services/solution providers) and consultants of any kind who register themselves in this way.
Once a successful purchase transaction has been completed, tickets are delivered electronically via email to the email address nominated by the purchaser. The ticket acts as a receipt for the transaction and can be used to redeem entry at the UNLEASH event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number or barcode can be used to register at the event.
UNLEASH Group Ltd claims the right to reject any ticket purchase within a maximum of 7 days after the clarified payment. If this happens, a full refund will be issued.
Closed Circuit Television Cameras (CCTV) will be in operation at all times during the events. The organizers reserve the right to deliver the CCTV videotapes to the Police or other competent authority as evidence if requested to do so. The contents of such videotape may be used as evidence in a court of law.
UNLEASH Group Ltd reserves the rights to film/permit approved third party filming across the show open days of the events.
By attending the show, visitors permit the organizers/approved third parties to use any footage taken. No person under the age of 18 years, including children of the exhibitors, will be admitted during the tenancy period. Canvassing is not permitted.
The organizers reserve the right to exclude or remove anyone from the events or venue who does not comply with this policy or who they reasonably consider are likely to break the rules.
I acknowledge that UNLEASH Group Ltd will not provide transport or travel expenses to or from any UNLEASH event.
13. Health and Safety Protocols
UNLEASH cares about the health and safety of our customers, partners, employees, and communities. We continue to monitor local COVID-19 protocols and mandates to ensure we can meet them in the safest way possible. As of February 10, 2022, the state of Nevada has lifted mask mandates. Masks are still recommended for individuals who are not fully vaccinated and those with underlying health conditions. These protocols and mandates may change at any time. We will do our best to communicate any changes as they arise and appreciate your cooperation to ensure we can gather in a safe and compliant manner.
For information on the most current and up to date health and safety guidelines, in addition to the latest testing protocols, please visit the Nevada Health Response website.
14. Exhibitor Information
I acknowledge that UNLEASH Group Ltd will consider but not guarantee exhibitors requests for day changes at any event or conference. All items (screens, laptops, cabling and other electronic equipment, rooms, furniture etc.) supplied are on a rental basis and no exchange, transfer or refund of ordered items on-site will be entertained. Exhibitors must pay for any damages or losses caused to items supplied to them.
Cancelled orders are not refundable. Non-standard items may be oﬀered on request, subject to a separate quotation, and are subject to the same terms and conditions. Any complaint regarding rental items or installation must be lodged before the opening of the event. In respect of items rented on the day, items should be inspected immediately and tested. The equipment must be insured “all risk” by the hirer, who will remain liable until the authorised staﬀ has collected the equipment. In case of disappearance, the equipment will be invoiced at the original insurance value.
15. Delegate Pass Cancellations and Refund Policy
The following cancellation and refund policy applies to Delegate passes for all UNLEASH Events.
Cancellation days before Event
More than 100 days
Less than 7 days
No refund or credit voucher
*Credit voucher is issued for the value of the ticket amount invested. To be used at any UNLEASH event within 12 months of date of credit voucher. The credit voucher does not include a hotel room.
A Senior Leadership representative to attend in your place can be named at any time before the event starts and no fees will be applied to this. This transfer of pass cannot be completed onsite. More than one name change made within two (2) working days to the event will be subject to a service charge equivalent to 12% of the ticket amount. If your ticket is cancelled due to malpractice or misuse of discounts no refund will be issued. UNLEASH Group Ltd reserves the right to refuse any refund based on management discretion.
If you require a refund based on testing positive for Covid-19, you will need to provide evidence to the Customer Services team of your positive results.
If you need to cancel your ticket because you have been denied a Visa application, you will need to contact our Customer Services Team within one week from the rejection to be eligible for a refund.
Loyalty Members will not be eligible for a refund. Registration transfers will still be valid on the passes up to one month before the show. Please email Customer Services Team to request a transfer.
To make a cancellation or refund request please contact the Customer Services team at firstname.lastname@example.org.
16. All tickets are Application Only
Completion of an application form applying to attend the Event under any of our ticket types does not automatically guarantee a place at the Event.As a curated experience, UNLEASH checks all applications to ensure that we create the highest quality event for all our attendees.
All applications should expect a response to confirm your registration status within 3 working days. Applicants will be notified by UNLEASH if their registration is successful. If your application is denied you may be offered other relevant alternatives or a ticket refund if required. Access will not be granted onsite to rejected applicants.
17. Attending as a VIP Guest or HR Buyer
Completion of an application form applying to attend as a HR Buyer/VIP Guest at the Event does not automatically guarantee a place on the programme. All applications to the Event will be reviewed by UNLEASH. Applicants will be notified by UNLEASH if their registration is successful. If successful, an applicant will become a HR buyer, and be bound by the attendance conditions.
By applying for a Free HR Buyer/VIP Guest ticket, you are committing to attending all live days of the Event. A Senior Leadership representative to attend in your place can be named up to two weeks before the event starts, and no fees will be applied to this. This transfer of pass cannot be completed onsite. If you or an approved representative do not attend the Event a fee of $500 will be charged to you via invoice, using the billing details supplied upon registration. Attendance of the Event will be proven by our registration system.
18. Hotel Special Rates
For eligible ticket holders who are offered special rates from the UNLEASH room block, these must be booked in accordance with supplied dates and instructions. Tax and resort fees are payable by the guest, and UNLEASH is not responsible for incidentals, damage to property or loss of personal property.
More information will be provided at the point of booking for eligible ticket holders.
19. Discounts and Codes
Discount codes cannot be combined with any other offers or credit received from a previous show. Any credit issued must be used by the original recipient and cannot be transferred.
Discounts cannot be retroactively applied to a completed ticket purchase. Additionally, refunds or credits cannot be issued of equivalent value to any offered discounts or promotions. Complimentary upgrades are considered on a show-by-show basis at the discretion of UNLEASH Group Ltd. UNLEASH Group Ltd does not guarantee an upgrade is applicable and UNLEASH Group Ltd retains the right to decline upgrade requests at any time, for any reason at its discretion.
Early bird pricing windows are final unless otherwise adjusted by an active promotion. After the pricing window has closed, the expired rate will no longer be made available and cannot be retroactively applied.
If an attendee is found using a discount code that was not provided for the code’s intended use, the purchaser’s ticket will be cancelled, and no refund will be issued.
UNLEASH Group Ltd discounted tickets are not eligible for resale. Any resold tickets will be immediately considered void and ineligible for a refund.
Tickets and Add-ons are subject to individual promotions and cannot be combined or redeemed against one another.
Any discount provided for these add-ons will not be applicable after a purchase transaction has been completed. Discounts must be applied before purchase confirmation when selecting available products.
Tickets distributedas part of a sponsorship package are applicable exclusively to the contracted company. The agreed number of complimentary tickets cannot be exceeded. Complimentary tickets will only be valid for said company unless otherwise specified by a member of the UNLEASH team.
Discount codes cannot be redeemed onsite at the event.
20. Live Events
The events, information, and speakers listed on our Sites are subject to change without notification.
Unused tickets/passes will be forfeited and are not transferable to another event.
Ticket holders may not sell, offer for sale, offer at auctions, resell, donate, act as commercial agent for another party or otherwise transfer their tickets in any way without the specific prior written consent of UNLEASH Group Ltd.
21. UNLEASH Events Code of Conduct
UNLEASH is committed to promoting a corporate culture that is centred on integrity, accountability, and ethical business conduct. UNLEASH expects all event attendees to adhere to high ethical standards and to avoid engaging in any activity that involves even the appearance of impropriety. By attending or participating in an UNLEASH event, the registrant agrees to adhere to this code of conduct.
UNLEASH affirms the principle of equal employment and business opportunities without regard to any protected characteristic, including, but not limited to, race, religious creed, national origin, colour, sex or gender, gender identity or expression, age, mental or physical disability, mental condition, pregnancy, marital status, national origin/ancestry, genetic information, political affiliation, military and protected veteran status, sexual orientation, or any other characteristic protected under federal or state law or local ordinance. UNLEASH policy prohibits harassment in any form and UNLEASH expects event attendees to practice and promote an event environment free from harassment and discrimination.
UNLEASH reserves the right to limit attendance at its events, at its sole discretion. If an attendee does not comply with this code of conduct, UNLEASH reserves the right to remove them from the event (including without a refund), prohibit attendance at future UNLEASH events, and/or pursue other means necessary to appropriately address failure to comply with the code.
Please immediately raise any issues or concerns that surface at an UNLEASH event to the onsite UNLEASH staff at the registration desk and/or contact the Onsite Security Team.
Show recordings purchased before, at or after the show can be subject to a development retainer and can take up to 6-8 weeks from the end of the show to be available for attendees to view. In the case of an unforeseen circumstance, UNLEASH Group Ltd reserves the right to extend this period without notice, and there will be no changes to the refund policy if this occurs.
As per our refund policy, there will be a 48-hour period after the purchasing of any recordings to apply for a refund. After that time the recordings will no longer be eligible for a refund. Once the recordings are available, the 48-hour period becomes invalid and all attendees purchasing recordings will gain immediate access and for that reason will not be eligible for any refunds. All refunds must be submitted in written format to the Customer Services team at email@example.com.
If you are unable to view the recordings, please contact us directly at firstname.lastname@example.org.
23. Outboarding Policy
As owner and producer of UNLEASH America and UNLEASH World, UNLEASH Group LTD works diligently to protect our exhibitors’ commitment and investment in the trade show and the industry by taking a firm stance against outboarding.
Outboarding is defined as any digital or physical non-permanent exhibit, demonstration, event, or branded activation that is created and deployed outside the scope of UNLEASH America/UNLEASH World but is promoted or implied as being a part of UNLEASH America/UNLEASH World. This includes digital or virtual programming and activations as well as physical events at Las Vegas/Paris hotel suites, meeting rooms, ballrooms, restaurants, clubs, etc. For physical events, a company is also considered an outboarder if it has contracted space with UNLEASH America/UNLEASH World but contracts directly with another Las Vegas/Paris venue for space (for more than one day) that exceeds the net square footage (NSF) contracted with UNLEASH Group Ltd.
Trade shows are organized so that companies in specific industries can showcase and demonstrate their latest products and services, meet with industry partners and customers and examine market trends and opportunities. More than 10,000 HR business leaders attend the physical UNLEASH America/UNLEASH World events and generate networks to facilitate brand recognition and business development for more than 200 UNLEASH America/UNLEASH World exhibitors whose participation money provide UNLEASH America/UNLEASH World with the funds to host these events and reinvest back into the industry. However, the integrity of the show is diminished, and the value becomes diluted when companies seek – in an unofficial capacity – to capitalize on the UNLEASH America/UNLEASH World attendees who travel to Las Vegas/Paris to meet as an industry or participate in UNLEASH America/UNLEASH World.
The physical or digital UNLEASH America/UNLEASH World brings all facets of the HR tech community together and we recognize the critical importance of networking to build business. We encourage official exhibitors to host parties and special events to enhance an official presence before and after hours. However, such events should be held to strengthen a company’s UNLEASH America/UNLEASH World brand positioning, not held as stand-alone functions that compete against those who are making an additional investment in their brand activation at UNLEASH America/UNLEASH World.
Companies who outboard cause inconvenience to attendees and hurt the overall industry as UNLEASH Group Ltd invests UNLEASH America/UNLEASH World net proceeds back into the industry through industry promotion, research, standards development, public policy and related activities to benefit the entire consumer technology ecosystem.
Outboarding violates UNLEASH America/UNLEASH World policy and the International Association of Exhibitions and Events (IAEE) guidelines. When UNLEASH America/UNLEASH World determines that outboarding has occurred, UNLEASH Group Ltd will enforce the rule against the participating company and may impose penalties for violations. It is the UNLEASH Group Ltd Board policy that outboarding companies are subject to sanctions that start with the loss of priority points and for those who are UNLEASH Group Ltd members, may include removal from UNLEASH Group Ltd membership.
Both physical and digital UNLEASH America/UNLEASH World offer an array of inventory available for companies looking for non-traditional trade show engagement options. We are willing to work with any industry entity to bring its tech innovation experience to life at UNLEASH America/UNLEASH World and connect with the global market.
What real harm does outboarding cause?
UNLEASH America/UNLEASH World, like other trade shows, is based on the principle that gathering people in a limited locale or digital venue is efficient, cost-effective and allows relationships and business to develop for all involved. UNLEASH Group Ltd invests heavily in marketing, transportation and logistics to ensure that all attendees can maximize their investment and efficiency in getting to and around Las Vegas/Paris. For the physical UNLEASH America/UNLEASH World, outboarders seduce attendees away from the authorized show sites and disperse them throughout the city adding heavily to traffic congestion.
What are the consequences of an outboarding violation?
Outboarding is a violation of UNLEASH Group Ltd and UNLEASH America/UNLEASH World rules, is an unethical business practice and in violation of IAEE guidelines. Las Vegas/Paris hotels often require those (non‐exhibitors) who rent suites and meeting rooms to sign a document as part of the contract process attesting that the space will not be used as “outboarded” space. Companies who outboard may face several penalties as follows:
Companies may be subject to exposure as an outboarder to UNLEASH Group Ltd members, media, customers and shareholders.
Companies may also be subject to loss of its UNLEASH America/UNLEASH World sponsorship.
3. What should I do if I know of an outboarder or an outboarder contacts me to visit their event during UNLEASH event hours?
if invited to visit an outboarder, you can explain to the outboarder the impact of outboarding on UNLEASH America / UNLEASH World, the industry, and official exhibitors.