Carlo Steenvoorden serves as Executive Vice President of HR People Services, Analytics & HR AI at KPN, the Netherlands' leading telecommunications company. In this leadership role, he oversees the transformation of Work Tech and People Analytics initiatives, aligning these digital capabilities with business objectives across the organization.
His responsibilities include modernizing HR processes through new technologies, with a focus on AI and GenAI applications. He works to establish current standards across the Work Tech landscape while using data analytics to drive value creation throughout the organization.
In today's environment where the future of interaction is conversational, the way how we interact with technology is changing drastically. He works with his team to bridge traditional HR functions with modern digital solutions. This approach helps position KPN competitively in the digital marketplace while improving HR service delivery.
His leadership approach combines digital transformation and analytical insights, drawing from his previous experience in Finance & Private Equity to enhance organizational effectiveness. Through data-driven HR decision making, Carlo supports KPN's strategic business objectives while creating opportunities for improved employee engagement and operational efficiency.
The scope of his role includes managing the evolution of KPN's HR function into a technology-enabled organization that responds to employee needs while ensuring HR initiatives deliver strategic value to the business.
