The brutally beautiful question: How can emotional tech help in the workplace?
Blast across the world in this moment and someone, somewhere, is at their desk, at work, crying in frustration over their circumstances. They’re tied into an intense knot, mugged of their identity. You may have seen it in your past working life too, heard the sobs, and it’s still happening. What does this have to do with tech? That person will be in there alone but they’ll have a phone with them, dozens of apps installed. But which one is enough? Which app shows up and over-delivers help in a heartbeat. Do any? Probably not. This is why People and Emotional Tech is amazingly exciting. Tech can do so much more because tech can help so much more.
What do we do in moments when we doubt ourselves? In our minds, we take a walk over the fields by reaching for technology. Yet using tech to improve our feeling of having a place in the world is a challenge pitched against Sartre’s echoing war cry to the mind: “everything has been figured out, except how to live.” Are we ready to build new tools to help us along our existence journeys, as organizations and as individuals?
How do we avoid building the soulless remote factories of tomorrow? How do we use the opportunity of investment, connections, invention, and sharpness of spirit to build something that’s good for us as a species? Perhaps we can build an app that brings us to tears with the beauty of it as we delve in for the first time, because it shows up in our lives, batters us from nowhere with a soothing tennis-racket-to-the-face of compounding good.
We’ve walked into an open-ended calendar where we can place the most intimate value into people’s hands. And there’s a soundtrack playing all the time to that. Right now, I’m hearing a soundtrack that encourages many of us to jump and fly higher than before. But we can simultaneously build the best landing zone to sustain our nature as an entire species between flights. To achieve this we need tech that says no to what’s wrong, says yes to what’s right, and skateboards down the oil-splashed roller coaster of everything in between. We need tech that guides and directs the uncertain lives of the billions of new adults and children yet to parachute into our buildings, bus stops, boutique lifestyle contracts, and banking systems.
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