Report | Artificial Intelligence

How to transform employee experiences with GenAI

Get ahead in the competitive sprint to harness AI’s advantages for transforming the world of work.

January 20, 2025, 09:35 AM | By: ServiceNow

Why You Should Care

Your workforce drives innovation, growth, and success.

Yet when your HR teams and your employees spend valuable time trying to navigate manual, disjointed, or confusing HR processes, it can get in the way of exceptional experiences.

GenAI is proving to enable the workforce to access the information and support they need, without delays, and so much more.

The accelerated pace of emerging technology change will likely widen the first-mover and fast-follower gap significantly.

Generative AI (GenAI) is one such technology that is revolutionizing HR service delivery by offering intuitive tools that enhance employee engagement, streamline processes, and elevate productivity.

This guide explores how HR leaders can strategically implement GenAI to foster a cohesive, AI-driven transformation, ensuring robust governance, and alignment of AI initiatives with organizational goals to maximize value and ROI.

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Download now to:

Learn how to implement GenAI effectively to bring your HR service delivery into the 20’s.
Discover AI-powered tools for smarter talent management and strategic planning.
Understand how to boost efficiency through predictive intelligence and AI-assisted workflows.
Gain insights on building a secure, cohesive AI framework that aligns with regulations and organizational standards.

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