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UNLEASH America

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Agentic AI is redefining human connection and leadership now – HR can’t miss the opportunity

HR leaders joined SAP SuccessFactors for a closed-door UNLEASH America boardroom to discuss how agentic AI is changing leadership and the workforce. With AI agents becoming more commonplace in daily tasks, employees are embracing the change, but HR needs to be at the forefront of this trend.

Ethan Mollick: If you’re not delegating work to AI, you’re not experimenting hard enough

AI is no longer a tool HR can simply deploy – it is a general-purpose force reshaping how work gets done. In an exclusive interview, Wharton School Professor Ethan Mollick challenges HR leaders to move beyond productivity gains and risk avoidance, urging experimentation, second‑order thinking, and purpose-driven redesign. Those who treat AI like IT, he warns, risk missing the transformation entirely.

HR leaders must prioritize experimentation over engagement, says Amy Edmondson

UNLEASH sits down with Novartis Professor of Leadership and Management at Harvard Business School and Author, Amy Edmondson, to find out why HR leaders should be placing greater emphasis on experimentation as the foundation of success in the future of work.
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Why (and how) HR needs to lead organizations from process engineering to work redesign

HR leaders joined Deloitte and Zoom for a closed-door UNLEASH America boardroom to  discuss unlocking human potential in the age of AI. Read on to uncover HR’s responsibilities and where the function needs to focus its efforts when redesiging work.  

HR has rarely been more important than in the AI era, says Zapier’s Chief People & AI Transformation Officer

How can HR seize this opportunity to use their expertise to drive AI and business success? UNLEASH explores why Zapier added AI transformation to Brandon Sammut's remit as Chief People Officer in an exclusive interview. 
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When productivity becomes the problem: Three actions for HR leaders

Productivity is a top priority for companies, but the systems are getting in the way of progress. That's the top-line takeaway of an UNLEASH America 2026 boardroom session - what decisions do HR teams need to make in response? 

HR, there’s nothing being asked of you that hasn’t been asked before, says Deloitte’s Kyle Forrest 

 What has changed with AI is the spotlight HR is under, and the speed that they are expected to deliver, according to Forrest. UNLEASH sat down with Forrest to dig into Deloitte's 2026 Human Capital Trends report and explore where HR needs to focus its decision-making in the age of AI.  

7-Eleven cut time to hire from 10 to 3 days: What role did AI play?  

Global convenience store giant 7-Eleven had a time to hire problem - it was taking too long and had the potential to affect bottom lines. In an exclusive interview, 7-Eleven's Head of Talent Acquisition, Rachel Allen, tells UNLEASH how the company improved hiring times and decision making.

Turning HR strategy into action: Key analyst takeaways from UNLEASH America 2026

More than 50 HR analysts joined us on-site at UNLEASH America 2026. As experts in their field, here are their takeaways from the Las Vegas show, and their advice to CHROs about the actions they need to prioritize this year. 
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