Generative AI is the term of the moment.
HR tech vendors have been grappling with how to integrate these new innovative AI models, like OpenAI’s ChatGPT and Google’s BARD, into their technology.
While the likes of Eightfold, Beamery and SeekOut are launching their own GPT-powered tools, other vendors are leveraging existing relationships with big tech giants and integrating generative AI that way.
Last week, UKG announced it was expanding its seven-year partnership with Google Cloud.
Now Google Cloud’s large language models will be integrated into UKG’s AI-powered HCM platform – the aim is to create more conversational interactors and support managers with decisions linked with employee engagement.
Talking about the news, Google Cloud’s CEO Thomas Kurian noted: “UKG’s application of Google Cloud LLMs and generative AI is a great example of how these technologies can streamline important but common processes at work and tangibly improve the day-to-day experience of employees everywhere.”
UKG’s CEO Chris Todd added: “Our expanded partnership with Google Cloud is another chapter in our commitment to providing organizations around the world with the opportunity to move from a good workplace to a truly great workplace for all.
“We are committed to exploring how all emerging technology, including generative AI, can enhance the workplace experience for everyone”.
Generative AI and workplace efficiency
Hot on the heels of the UKG, Google announcement, SAP and Microsoft have also shared they are expanding their long-standing partnership into the realm of generative AI.
SAP’s HR tech wing SAP SuccessFactors’ solutions will now integrate Microsoft’s new 365 Copilot solutions, and Azure OpenAI Service. Microsoft has teamed up with OpenAI to invest billions of dollars in ChatGPT and future GPT models, as well as to integrate the generative AI into its Azure cloud platform.
Talking about the partnership, SAP’s CEO Christian Klein commented: “SAP has long embedded AI into our solutions, and we’re very excited about the opportunities generative AI unfolds for our industry and our customers.
“Today’s announcement is one example of how we are bringing the power of generative AI to business, building on 50 years of trusted innovation for companies worldwide.”
Microsoft chairman and CEO Satya Nadella added: “We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the HR function.
“We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people.”
UNLEASH America speaker Meg Bear, president and chief product at SAP SuccessFactors, shared on LinkedIn:
The main use cases for generative AI through SAP SuccessFactors will be recruiting (particularly around job descriptions and for interview prompts), as well as learning and development.
Copilot in Viva Learning personalizes learning recommendations based on data and the employee’s unique development goals.
This will also help SAP provide its customers with an automatically up-to-date view of the skills landscape in their organization – an essential amid skills and talent shortages.
Stay tuned as UKG and SAP roll out these new AI-powered products to their customers later in 2023.
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